MS
Maleshoane S
1 reviews | Active since Jan 2020
13 Mar 2023, 16:41
Top glass sponge
I bought the Defy Gemini vitroceramic top glass Model: DHD 413 HOB Gemini 820 cp Bu on the 10th of January from your branch in Vanderbijlpark,till today I haven’t received the topglass sponge that goes underneath the glass top to prevent the stove from burning cupboards. They have been giving me the runaround till this day,I am honestly tired of the excuses.
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Defy Appliances's replyOfficial
14 Mar 2023, 15:25Good Day, Maleshoane.
We apologize for the inconvenience you have experienced.
We want to assure you that our customer service team received your query and details.
We understand the importance of your request. We will do our best to address it promptly.
Please do not hesitate to contact us if you have further questions or concerns.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za
We apologize for the inconvenience you have experienced.
We want to assure you that our customer service team received your query and details.
We understand the importance of your request. We will do our best to address it promptly.
Please do not hesitate to contact us if you have further questions or concerns.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za
Defy Appliances's reply14 Mar 2023, 15:25
Official
Good Day, Maleshoane.
We apologize for the inconvenience you have experienced.
We want to assure you that our customer service team received your query and details.
We understand the importance of your request. We will do our best to address it promptly.
Please do not hesitate to contact us if you have further questions or concerns.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za
We apologize for the inconvenience you have experienced.
We want to assure you that our customer service team received your query and details.
We understand the importance of your request. We will do our best to address it promptly.
Please do not hesitate to contact us if you have further questions or concerns.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za