Three failures in a row

Purchased a DT 258 tumbledryer from House and Home in Feb, was broken before we took it out of the box ( power tripped when switching it on) eventually got a replacement dryer. Second dryer also faulty out of the box , would run for 60 sec and go to pause mode. Seemingly not advisable to buy this model tumbledryer. We decided to ask for a credit and use the money towards a new washing machine instead, got a 14kg Defy toploader from House and Home on Saturday 19th August. 1st wash Saturday afternoon...guess what? On spin cycle it sounds like the drum wants to climb out of the machine, something mechanically seriously wrong inside ( not a balance issue). Now the wait starts again, can't believe that we have purchased three faulty Defy products in a row, maybe we should have bought a new Samsung as we had planned. House and Home and defy, please stop treating your customers like idiots, " have we taken the transport bolts out?" on a toploader washing machine? Waiting for you to show me where they are.... or unbalanced load.... please this is not our first washing machine.