This defect item was delivered on 6 May ,a month later it was still not replaced. Takelot refuse to take responsibility and the process to resolve this issue by Defy has been slow and unacceptable.

efy - 5kg Autodryer - White Order Delivered 2021-05-06 Return Requested 2021-05-15 Reason For Return The product is defective or damaged Quantity 1 Preferred Action Replace this item Comments Good Day,(Order Number: ***1 I purchased a Tumble dryer and was delivered at 28 West Lodges on 6 May 2021. Due to a heavy work schedule, our Tenant only opened the package today 15 May 2021. According to the photo and message she sent, it appears to be a manufacturing default. I would appreciate it if you could arrange for collection of the faulty item and a replacement thereof. Thank you Ursula Festus-Reid (Order Number: ***1) Return Method Collect My AccountOrder HistoryHelpDownload Mobile App