there is a saying DO IT RIGHT 1ST TIME

Defy is wasting my time especially with covid technicians coming to my place a few months back the door glass was loose the changed the door it got worse steam from use of oven drops in the warmer... last week 2 guys came & said they'll be back to change rubber & me telling then after door was changed the problem got worse & i can see there nothing wrong with the rubber & i can't tell that coz he'll say dont tell him his job now the problem is getting worse .... now I'm ****ed off with defy when I told a guy I had my previous stove for 27years no problem he told if they make them like that we wont have a job so what that tells you. now 1 guy change door then 2 guys change rubber & 3rd guy must change stove otherwise they'll keep on coming until the warranty expire after 2 years and then I must pay .... the way I look at it these guys can't get the problem sorted out. as a consumer i have rights. if they can't sort out change the appliance coz not I getting ****ed off