Thanks for nothing Defy

Item: Defy Appliances
Rating: 1
Author: Al S

Thanks so much, Defy, for not providing feedback to us regarding our replacement washing machine. We have been trying for a month now ***. Your customer service is shocking. Every time we call ,we get bounced around, and no can advise on the delivery. Lesson learnt, I will never purchase a defy appliance ever again since it also breaks within 4months with no replacement date issued.

Helpful (0)

Replies (1)

Defy Appliances's replyOfficial

19 Apr 2023, 09:02

Good morning, Al.
Please accept our sincerest apologies for the inconvenience experienced.

We want to confirm that we have received your query and all the relevant details that you have provided.

Our team is reviewing the matter and we will get back to you as soon as possible.
We appreciate your patience and understanding in this matter.

Warm Regards,

Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za

#DefySA #ArtofLiving

Defy Appliances's reply19 Apr 2023, 09:02

Official