NH
Nella H
1 reviews | Active since Mar 2009
07 Mar 2015, 16:17
THANK YOU!!!
My fridge woes started in January. Although it has taken some time to sort out, I am glad it was Defy and no other brand. The short of it is that the fridge I bought in December 2012 decided to bail out in January. Defy offered to repair it under warranty because it just came out of the warranty period. In the end the fridge could not be repaired and was instead replaced with a better model. Defy really went the extra mile to sort out my problem. There were other people involved in the process but I cannot remember the names. BUT a HUGE thank you to Tania and Donovan in Cape Town and Werner at the Johannesburg branch. The new fridge not only looks better, it also has more space.
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