RM
Rehana M
1 reviews | Active since Jan 2024
12 May 2025, 12:06
Terrible service from Defy.
If there was a rating lower than 1, I would choose that. I logged a fault on 25 April for a fault with my washing machine. Defy has since reallocated the call between technicians but its now the 12 May and no-one has been to repair my washing machine.
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Defy Appliances's replyOfficial
13 May 2025, 11:43Good day Rehana
We apologise for the inconvenience caused.
The team will be in touch to assist and resolve.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
We apologise for the inconvenience caused.
The team will be in touch to assist and resolve.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
Defy Appliances's reply13 May 2025, 11:43
Official
Good day Rehana
We apologise for the inconvenience caused.
The team will be in touch to assist and resolve.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
We apologise for the inconvenience caused.
The team will be in touch to assist and resolve.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd