Terrible Service

I bought a new refrigerator CASH in August last year. Within a few months 2/3 it gave problems. Top part was warm not cold. I called it was collected (for a week or more l didn't have a fridge forcing me to throw away food because it went bad. This year fridge started the same problem. I called again on the 30th of November and it was collected. From then until this moment fridge is not back. When l call to inquire the number that called me to collect fridge just rings until it goes to voice mail. The service center can't provide me with proper feedback on what exactly is the problem with the appliance. On my part again l had to throw away food because it went bad. I was put on hold for close to 15 minutes so l can speak to the manager only for someone to hang up the call on me.

I feel l was sold a second hand fridge disguised as new.