Terrible service !!

I purchased a fridge from Game in Cresta , Defy. First of all the delivery was late ! 2 days late.. when the fridge eventually arrived it was broken , inside had marks as if it was not handled with care. They eventually fetched their fridge a week later and replaced it with a new one after numerous calls to both Game and Defy. New fridge came , the light worked for a day and stopped and the water dispenser was leaking , again after a million calls a technician came out and checked everything and told me he would order the parts , in the interim he scratched my fridge. We were told the parts would arrive in 2 days , it came after A WEEK ! once again the light worked for a day and now it is broken !!! I called the manager at DEFY called EDDIE he told me he would log a call and get a technician out to fix it and thats all i am still waiting , no response from MASILO at Game or the manager EDDIE at Defy . This has been the worst experience , they took my money now wont even assist with after sales issues