JS
Jaco S
1 reviews | Active since Nov 2013
09 Sept 2022, 13:58
Terrible quality of Glass stove top - coating scratching off after just 1 month
Last month, I installed a full Defy electric stove. The glass plates are scratching so badly with the black coating scratching off at an accelerated rate. I changed pots and even used AMC pots, thinking the more cheaper pots are causing the scratching and silver marks but nothing has helped. Also, the circular plate marking is becoming more silver and defined and it looks horrible when the stove is off. In my other 2 houses, I've had glass-top stoves from Whirlpool for many years and the glass coating is still intact. Now if my stove looks this horrible after 1 month, how will it look like after 2yrs??? Terrible terrible quality.
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Replies (1)Defy Appliances's replyOfficial
09 Sept 2022, 14:35Good Day, Jaco.
Please accept our sincerest apologies for the inconvenience.
Please rest assured that our service team received your query and details.
We will revert as soon as possible.
We wish you a pleasant day ahead.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
#TheArtofKitchen
Defy Appliances's reply09 Sept 2022, 14:35
Official
Good Day, Jaco.
Please accept our sincerest apologies for the inconvenience.
Please rest assured that our service team received your query and details.
We will revert as soon as possible.
We wish you a pleasant day ahead.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
#TheArtofKitchen
