KS
Khanyi S

1 reviews | Active since Nov 2025

20 Nov 2025, 12:30

Terrible customer service- treat paying customers as though they are doing customers a favour

Terrible customer service- treat paying customers as though they are doing customers a favour. Extremely unprofessional.

0
Replies (1)
Defy Appliances
Defy Appliances's reply20 Nov 2025, 15:12
Official
Good day Khanyi, 
We are truly sorry to hear about your experience, and this is certainly not the level of service we aim to provide.
The service team will be in touch. 

Warm regards,
Defy Customer Care