Technicians does not check after doing the job.

Item: Defy Appliances
Rating: 1
Author: Lerato M

The technicians came to check the machine, the job number was ***2. They did what they did for 5 minutes then left without checking if the machine works properly. My machine still makes cracking sounds when I am washing clothes. The fault persist.

Helpful (0)

Replies (2)

Defy Appliances's replyOfficial

04 Mar 2026, 09:33

Good day, Lerato
We apologise for the inconvenience.
The service team will be in touch.

Warm regards,
Defy Customer Care

Defy Appliances's reply04 Mar 2026, 09:33

Official

Good day, Lerato
We apologise for the inconvenience.
The service team will be in touch.

Warm regards,
Defy Customer Care

Defy Appliances's replyOfficial

06 Mar 2026, 12:08

Good day Lerato ,

As per feedback received , The technician will come out again to test the unit.
Kindly stay available for contact or we will advise upon receiving feedback. We appreciate your patience and understanding in this matter.

Warm regards,Defy Customer Care

Defy Appliances's reply06 Mar 2026, 12:08

Official