Such bad service

<p>I have bought a Defy fridge in January 2016. The water dispenser was broken since the beginning. A technician came out 3 times, and it is still broken, 23 December 2016. I gave up with that. </p> <p> </p> <p>After little help via the call centre to send through another technician or replace the part/fridge, I sent a tweet. The social media person told me to "DM" them. It is sooooo stupid and frustrating, as any person with even the slighest knowledge of twitter, would know that you cannot DM someone if they're not following you. </p> <p> </p> <p>My fridge when down completely on 19 December. The call centre told me that they will send out someone oin three days or so. Now what the heck do you want me to do with all thew food? As a result, most of my food went to waste, probably about 3K worth of food, I did not have any options to store my food elsewhere. The fridge went miracalously back on yesterday (22 December). I did restore some fridge items that I kept in coolers with ice.</p> <p> </p> <p>I've had such a bad expereince with you guys, and will never ever, buy a Defy product again.</p> <p> </p> <p>I also paid an approximate R1, 000.00 at Game when I bought the fridge, for an extended and better type of warranty.</p> <p> </p> <p>Everything was such a waste of money.</p> <p> </p> <p>Other readers, if you are considering buying a fridge, buy a LG, their service is excellent, as heard from many sources. </p>