1 reviews | Active since May 2014
Stove discolouring and no help from defy!
Gas Stove purchased from makro for R8000. Disk on the gas stove started discolouring after 6 months. We called defy after a few months to send some to check the problem. It took them 3 months to send someone out. When the guy came he advised that the discoloring is not usual and he will speak to management about it and they may have to take the stove in. This was 7 months ago and we have still not had any response. This stove carries a 5 year warranty.
Hello Muhammad,
Thank you for getting in touch and providing us with your review. We'd like to apologise for the inconvenience you've experienced thus far and we'd like to resolve this as soon as possible.
A member of the Team will be in touch via email or a telephone call soon.
Kind regards,
Defy Brand Team
Hello Muhammad,
Thank you for getting in touch and providing us with your review. We'd like to apologise for the inconvenience you've experienced thus far and we'd like to resolve this as soon as possible.
A member of the Team will be in touch via email or a telephone call soon.
Kind regards,
Defy Brand Team
Hello Muhammad,
Thank you for getting in touch and providing us with your review. We'd like to apologise for the inconvenience you've experienced thus far and we'd like to resolve this as soon as possible.
A member of the Team will be in touch via email or a telephone call soon.
Kind regards,
Defy Brand Team
Hello Muhammad,
Thank you for getting in touch and providing us with your review. We'd like to apologise for the inconvenience you've experienced thus far and we'd like to resolve this as soon as possible.
A member of the Team will be in touch via email or a telephone call soon.
Kind regards,
Defy Brand Team