CA
Chuba A
1 reviews | Active since Jun 2021
11 Jun 2021, 05:45
Stay away from defy glass top stove.
Bought defy glass top stove on October 7 months after it develops a fault, I logged a complaint only for a technician whom came to inspect it told me that the warranty does not cover me cause it was a ****roach that damaged the panel inside.. I was shocked at such report. Then I asked him does defy don't take a considerations of common house hold insect when building their appliances???
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Defy Appliances's replyOfficial
11 Jun 2021, 09:18Hello Chuba.
My name is Setlhage and I will be helping with your query going forward.
Firstly, I would like to apologise for the experience you had and promise to do my best for your query to be resolved. Please note that I have passed your message on to the service team, I will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
My name is Setlhage and I will be helping with your query going forward.
Firstly, I would like to apologise for the experience you had and promise to do my best for your query to be resolved. Please note that I have passed your message on to the service team, I will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
Defy Appliances's reply11 Jun 2021, 09:18
Official
Hello Chuba.
My name is Setlhage and I will be helping with your query going forward.
Firstly, I would like to apologise for the experience you had and promise to do my best for your query to be resolved. Please note that I have passed your message on to the service team, I will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
My name is Setlhage and I will be helping with your query going forward.
Firstly, I would like to apologise for the experience you had and promise to do my best for your query to be resolved. Please note that I have passed your message on to the service team, I will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team