STAY AWAY FROM DEFY FRIDGES

Bought a Defy fridge, first one had a massive dent and damage to it (yes brand new). The same happened with my mother's fridge (exact same model). So we had to get two replacements. Our replacement makes a horrible noise (due to fittings being faulty). We have had two technicians out... 3 weeks apart, I had to call to follow up when the second technician will actually come. The first technician was highly unprofessional, rude and kept explaining how a fridge works. His report indicated that we are simply irritated as clients with a noise that is normal. The second technician was very polite and helpful and actually reported that the capillary joint is faulty, but I have yet to see results or get any form of communication from DEFY. I have had the fridge for over two months now and no solution from DEFY!? I will not recommend DEFY to anyone. Poor service and faulty / damaged appliances!