SP
SP P

1 reviews | Active since Feb 2020

12 Jan 2023, 11:08

Stay away from DEFY!

Stay away from their fridges. Took 7 months and 3 visits from a "technician" to fix a faulty door. Fridge was ultimately replaced with a new one, which was extremely noisy - clearly exceeding the normal noise level. Defy send a technician to assess the fridge -this brain surgeon of a technical stated the fridge is operating normally and that I, the disgruntled client is trying to be ********* and dishonest in trying to have the issue attended to. So be warned - buy a fridge from then, and expect a visit from the world's most useless technician, sent by Defy, to assess if Defy has to replace a Defy fridge. BE WARNED

0
Replies (2)
Defy Appliances
Defy Appliances's reply16 Jan 2023, 08:31
Official
Good Day, Faan.
Please accept our sincerest apologies for the inconvenience.

Please rest assured that our Customer Service Team received your query and details.
 
We will revert as soon as possible. 

Warm Regards, 

Customer Care Team
Defy Appliances (Pty) Ltd 
SP
SP P's update16 Jan 2023, 08:42
Reviewer Update
There is no need to contact me and please keep your apologies and warm regards. I have decided to part from my defy fridge before I waste more of my time on it. I am happy with my Samsung fridge.