lW
les W

1 reviews | Active since Mar 2009

31 May 2021, 08:46

Sorry Defy, never again.

Until now I have always purchased Defy large appliances - fridges, dishwashers, and washing machines, but the last dishwasher purchase was the last. Quite obviously Defy have reduced the quality of their appliance with short cuts, removing water level sensor floats and replaced them with el-cheapo polystyrene activated switches We have had endless trouble with the last Defy dishwasher, from a leaking pump flooding the kitchen to the pump running endlessly because of water leaking on to the bottom tray and tripping the fantastic space age polystyrene activated switch. I am tired of pulling the unit out and tipping it over to get rid of the water in the bottom tray in the hope that it will run another cycle. A really dreadful second rate product.

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Replies (1)
Defy Appliances
Defy Appliances's reply02 Jun 2021, 14:26
Official
Hello Les Wood. 

We're terribly sorry to hear of your bad experience and ask that you accept our humblest apologies. We have passed your message on to the team and will let you know as soon as we have feedback. 

Kind Regards, 
The DEFY Team