EK
Erica K
1 reviews | Active since Aug 2014
13 Oct 2020, 10:33
Sick and tired
After my review on 9 September, the technician came out and established that my fridge needs to be replaced. So they told me to send the proof of payment from Makro to them (after struggling with Makro to do it for 3 weeks). Now it has been 2 weeks since I have sent my pop to Defy, with no response or feedback as yet. I have been trying to contact them, but nobody answers the phone or they cut me off while holding on. I would really like this problem resolved asap, as I had to throw away rotten food for the 3rd time now!!! After all this, I still supported Defy by buying a new Defy oven and stove
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Erica K's updateReviewer Update
14 Oct 2020, 11:35Thank you. Someone was in contact with me thank you, I am still waiting to hear about the stock. I also want to know what are you going to do about my food losses that I had 3 times? I do not have money to just waste on rotten food!
EK
Erica K's update14 Oct 2020, 11:35
Reviewer Update
Thank you. Someone was in contact with me thank you, I am still waiting to hear about the stock. I also want to know what are you going to do about my food losses that I had 3 times? I do not have money to just waste on rotten food!