HZ
Hagit Z

1 reviews | Active since Feb 2021

25 Oct 2021, 13:57

Shocking Service

Shocking Service I have reported a repair for my Grondig Fridge took them tow weeks to contact me then someone came couldn't fix it took them another tow weeks to send another technition his diagnosis the part is broken he said he will order the part and replace it? it's been tow month now now comunication they are on strike so g-d knows how long I am going to wait maybe if I'm lucky next year. the truth they deserve no stars. it is the firs and last time I'm ever punching Defy Big Mistake Never Again! that's all I can say.

0
Replies (1)
Defy Appliances
Defy Appliances's reply25 Oct 2021, 16:14
Official
Hi Hagit

We sincerely apologize for your unpleasant experience and would like to rectify it. 
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback. 

Kind Regards, 
The DEFY Team