Shocking lack of service

5 day turnaround for a call?? What if that had been for a deep freezer full of meat???<br> <br> The technician firstly found that the fuse had blown. He did not have a spare - useless. He had to go out to find one.<br> <br> Then he found the pc board was faulty. R1300 to replace.<br> <br> Their products are junk.<br> <br> Automated telephone system is faulty, and I was told it had been thus for months. That is how much they care about their customers.<br> <br> NEVER EVER BUY THAT ******* AGAIN. CHEAP JUNK, VERY EXPENSIVE TO REPAIR.