jG
jen G

1 reviews | Active since May 2016

01 Dec 2021, 11:44

Service stinks

Defy service thinks it is now a month i am waiting for them to replace a fridge. Customer service is the worst,no one returns your calls or gets back to you. I am still waiting for a fridge to be swopt out.

0
Replies (1)
Defy Appliances
Defy Appliances's reply02 Dec 2021, 14:31
Official
Hi Jen

We sincerely apologize for your unpleasant experience and would like to rectify it. 
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback. 

Kind Regards, 
The DEFY Team