Service is non existent. I suggest all unhappy client give them a poor rating daily

Good day Leoni, 
We apologise for the inconvenience caused and lack of prompt action. 
Unfortunately replacing the door rubber deal with a non-Defy one voids the warranty. 

Please do not hesitate to contact us if you have further queries or concerns. 

 

Warm Regards, 

 

Customer Care Team 

Defy Appliances (Pty) Ltd