KE
Kim E
1 reviews | Active since Jul 2009
24 Mar 2022, 11:23
Rusted Microwave, Shocking service
Defy South Africa need to work on their service and stop selling us inferior products. Our microwave isnt even 2 years old and it's rusted inside. When we approached the Defy salesman, he was defensive and told me it was dirt, not rust. He proceeded to tell me that it was my fault the microwave had rusted inside. I am deepy disappointed that a once-reliable quality brand has come to this.
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Replies (1)0
Replies (1)Defy Appliances's replyOfficial
24 Mar 2022, 14:57Hi Kim
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
Defy Appliances's reply24 Mar 2022, 14:57
Official
Hi Kim
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
