Rusted Fridge!!!

<p>I am so frustrated beyond measure. I called defy in March to come out and have a look at my Defy fridge that rusted in the inside. I technician came out to have a look at my fridge and said that the fridge is not supposed to rust in the first place. I had to pay for a call out fee for them to sends someone. After nearly two much I finally got hold of the Cape Town Regional Manager to explain my problem and advised him that this has been a very frustrating experience for me to get the problem solved. He told be that I have to pay R4000 for the time I used the fridge to get a new fridge. I had told him that DEFY should take responsibility cause I paid cash for this fridge and that it was not on loan to me. It is not broken and still working, however, the food in the fridge can become contaminated and the kids can get sick. Three Months have passed now and still, I have no response from Mr Andre Bekker | Service – Regional Service Manager| Defy Appliances (PTY) LTD. This is by far the worse service I have ever experienced ever. </p> <p> </p> <p> </p>