ER
Erna R
1 reviews | Active since Aug 2020
02 Jul 2021, 11:04
Replacement of Defy Slimline oven
Even after I did put a complaint on Hellopeter, and staff of Defy phoned to say that everything is sorted out, I still didnt get my stove. Im given the run-around cause whenever I speak to someone they say they gonna escalate the matter, but no one is getting back to me. Im so disgusted with Defy, its really unbelievable.
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Defy Appliances's replyOfficial
02 Jul 2021, 11:23Hello Erna.
Firstly, we would like to apologise for the experience you had and we will to do our best for your query to be resolved. Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
Firstly, we would like to apologise for the experience you had and we will to do our best for your query to be resolved. Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
Defy Appliances's reply02 Jul 2021, 11:23
Official
Hello Erna.
Firstly, we would like to apologise for the experience you had and we will to do our best for your query to be resolved. Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
Firstly, we would like to apologise for the experience you had and we will to do our best for your query to be resolved. Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team