TD
Thabisile D
1 reviews | Active since Feb 2022
21 Feb 2023, 09:06
Repair costs
R630 call out fee????????????? what does it cover?
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Defy Appliances's replyOfficial
23 Feb 2023, 13:03 Good Day, Thabisile.
Thanks for your inquiry.
The cost covers the cost of the time and resources it takes for the tradesperson to attend your home, inspect the job/fault, and/or generate a quote.
It's also a payment for their experience and expertise, which they use to diagnose the problem and help figure out the best solution.
The cost is charged by manufacturers and tradespersons alike, and is not exclusive to Defy.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za
#DefySA #ArtofLiving
Thanks for your inquiry.
The cost covers the cost of the time and resources it takes for the tradesperson to attend your home, inspect the job/fault, and/or generate a quote.
It's also a payment for their experience and expertise, which they use to diagnose the problem and help figure out the best solution.
The cost is charged by manufacturers and tradespersons alike, and is not exclusive to Defy.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za
#DefySA #ArtofLiving
Defy Appliances's reply23 Feb 2023, 13:03
Official
Good Day, Thabisile.
Thanks for your inquiry.
The cost covers the cost of the time and resources it takes for the tradesperson to attend your home, inspect the job/fault, and/or generate a quote.
It's also a payment for their experience and expertise, which they use to diagnose the problem and help figure out the best solution.
The cost is charged by manufacturers and tradespersons alike, and is not exclusive to Defy.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za
#DefySA #ArtofLiving
Thanks for your inquiry.
The cost covers the cost of the time and resources it takes for the tradesperson to attend your home, inspect the job/fault, and/or generate a quote.
It's also a payment for their experience and expertise, which they use to diagnose the problem and help figure out the best solution.
The cost is charged by manufacturers and tradespersons alike, and is not exclusive to Defy.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za
#DefySA #ArtofLiving