NN
Nhlanhla N

1 reviews | Active since Nov 2015

22 Dec 2021, 14:07

Refusing to exchange my broken blender

I bought a stick blender from hifi cooperation in April and the blender stopped working I tried returning but they wouldn’t take it because they said the jar was damaged. The jar was obviously going to be damaged because I was using it but my main problem was the blender that stopped working. I’m so angry because I use this blender.

0
Replies (1)
Defy Appliances
Defy Appliances's reply23 Dec 2021, 09:58
Official
 Hi Nhlanhla

We sincerely apologize for your unpleasant experience and would like to rectify it. 
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback. 

Kind Regards, 
The DEFY Team