Reconsider buying Defy - no after sales service.

Re-consider buying a Defy domestic unit as no after sales service exists in smaller towns. Waited four months to repair the Defy oven. Defy Technician arrived after four months with a second hand motor mixed in a box with other old motors. I personally took the oven to Defy main repair centre for repairs. The other new Defy oven, 3 months old digital timer failed. I have reported to Defy customer care centre - no technician pitched. I got hold of Defy technician in Emhalaleni, he investigated the problem, after 3 months I followed up. The digital unit was replaced after four months.

So think twice if you buy Defy.