NR
Nicolas R
1 reviews | Active since Jun 2015
20 May 2023, 16:56
Produce defective appliance and doesn't fix it.
I bought an oven from Defy, the door doesn't close properly. This resulted in a damaged furniture nearby. A technician came, acknowledged the issue but zero action was taken. Poor service.
Helpful (0)
Replies (1)0
Replies (1)
Defy Appliances's replyOfficial
22 May 2023, 09:54Good Morning, Nicolas
Please accept our sincerest apologies for the inconvenience.
Please rest assured that our Customer Service Team has received your query and all the necessary details you provided.
They should be in touch to assist further.Please do not hesitate to contact us if you have further queries or concerns.
Warm Regards,
Customer Care TeamDefy Appliances (Pty) Ltdwww.defy.co.za
Please accept our sincerest apologies for the inconvenience.
Please rest assured that our Customer Service Team has received your query and all the necessary details you provided.
They should be in touch to assist further.Please do not hesitate to contact us if you have further queries or concerns.
Warm Regards,
Customer Care TeamDefy Appliances (Pty) Ltdwww.defy.co.za
Defy Appliances's reply22 May 2023, 09:54
Official
Good Morning, Nicolas
Please accept our sincerest apologies for the inconvenience.
Please rest assured that our Customer Service Team has received your query and all the necessary details you provided.
They should be in touch to assist further.Please do not hesitate to contact us if you have further queries or concerns.
Warm Regards,
Customer Care TeamDefy Appliances (Pty) Ltdwww.defy.co.za
Please accept our sincerest apologies for the inconvenience.
Please rest assured that our Customer Service Team has received your query and all the necessary details you provided.
They should be in touch to assist further.Please do not hesitate to contact us if you have further queries or concerns.
Warm Regards,
Customer Care TeamDefy Appliances (Pty) Ltdwww.defy.co.za