AM
Ashveer M

1 reviews | Active since Mar 2021

23 Feb 2022, 11:36

Poor service from defy

I bought a new defy oven in November last year, the light globe burnt at the end of January. I logged a call with defy and they removed my old globe. I’m waiting over a month for the new globe which is very poor customer service. I would never buy a defy Appliences again

0
Replies (1)
Defy Appliances
Defy Appliances's reply23 Feb 2022, 16:34
Official
Hi Ashveer 

We sincerely apologize for your unpleasant experience and would like to rectify it. 
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback. 

Kind Regards, 
The DEFY Team