POOR SERVICE BY TLC AND DEFY

<p>MY FIRST REVIEW</p> <p>I purchased a Defy washing machine at Game Promenade mall in Mitchells Plain. There the Defy agent informed me of the free holiday, even the Kruger National Park was mentioned, that I will receive. I was informed that there is a process I need to follow to redeem the free holiday.I received a list with holiday destinations from TLC and compared it to the list on DEFY website. This was not the complete list. I would like to know why I did not receive the full list. I did this in MAY 2016. I sent my booking dates as well as the resort names. I was then informed by TLC that it was early for a booking and I was sent a mail that in December 2016 my dates will be confirmed. I sent a complaint to DEFY on their website and until today nobody from DEFY has rep**** for the poor service TLC is providing. It is now the 30th December and my dates for February 2017 has not been confirmed. What is happening, DEFY, TLC.. Will I be going on my holiday promised by DEFY.</p> <p> </p> <p>RESPONSE FROM DEFY</p> <p>Sent me SMS and promised a confirmation of booking, this was on 30th December 2016.</p> <p> </p> <p>Until now nobody has confirmed my holiday.</p> <p> </p> <p>I will be taking this to my attorneys and steps will legal folow</p>