DM
Dumi M

1 reviews | Active since Nov 2023

25 Jun 2024, 04:57

Poor service

I bought a dishwasher on the 3rd May, it got delivered on the 06th May. Todate, it only worked 3 times. Defy has sent 3 technicians, they all said it had a leak which they had fixed but guess what it's still not working. I would have gone to a 2nd shop if I wanted a faulty machine. I need that dishwasher to be replaced ASAP.

0
Replies (1)
Defy Appliances
Defy Appliances's reply25 Jun 2024, 08:09
Official
Good day Dumi, 
We apologise for this experience. 
The issue has been escalated to the service team for feedback and resolution. 

 Warm Regards, Customer Care TeamDefy Appliances (Pty) Ltd