1 reviews | Active since Aug 2017
Poor service
this is now starting to annoy me. i logged a complained about my fridge which went to defy in Jan to be fixed and was charger closed to R3000 and the fridge was returned after 3 weeks. a day later after monitoring the fridge, we found out that the same problem which we were experiencing before the fridge was take was still happening. the fridge was freezing on one deep freezer and the other one was hot together with the top part was hot someone from Defy called me to apologise of this and assured me that he will log a call for a technician to come fix the fridge. its been 3 weeks now waiting for Defy to come collect the fridge. is this the service all customers are getting after paying
i demand my money back since im stuck with a fridge thats not working after it was taken for almost a month
Hello,
Thank you for getting in touch and we'd like to apologise for the delay in service which you have received. We'd like to have this resolved for you as soon as possible. We cannot view any of your details here on the Hello Peter platform. Please can you send us the following in order for us to assist you:
Name
Surname
Cellphone number
Home/work number (if applicable)
Email address
Kind regards,
Defy Brand Team
Best regards,
Hello,
Thank you for getting in touch and we'd like to apologise for the delay in service which you have received. We'd like to have this resolved for you as soon as possible. We cannot view any of your details here on the Hello Peter platform. Please can you send us the following in order for us to assist you:
Name
Surname
Cellphone number
Home/work number (if applicable)
Email address
Kind regards,
Defy Brand Team
Best regards,
Hello,
Thank you for getting in touch and we'd like to apologise for the delay in service which you have received. We'd like to have this resolved for you as soon as possible. We cannot view any of your details here on the Hello Peter platform. Please can you send us the following in order for us to assist you:
Name
Surname
Cellphone number
Home/work number (if applicable)
Email address
Kind regards,
Defy Brand Team
Best regards,
Hello,
Thank you for getting in touch and we'd like to apologise for the delay in service which you have received. We'd like to have this resolved for you as soon as possible. We cannot view any of your details here on the Hello Peter platform. Please can you send us the following in order for us to assist you:
Name
Surname
Cellphone number
Home/work number (if applicable)
Email address
Kind regards,
Defy Brand Team
Best regards,