POOR POOR SERVICE DEFY

I bought from Kloppers Bloemfontein online a Defy T/ Dryer DTD258 on the 18 July 2023. I do have a small laundry where I wash clothes and linen and I bought this tumeldryer especially for the clothes. Within in 9 days the tumeldryer fanbelt broke. I phone Kloppers they send out the technician and he said I am not allow to use any Defy in my laundry it is only for household use and then there is no guarantee. With purchasing the machine nobody told me that allow I bought it in my laundries name. Today is the 12th of January, I have bought already 6 plus fanbelt. The machine never work for more than 2 days. I pick it up on Tuesday the minute I plug it in, it trip the electricity. I bought this machine for R4999, it already cost me know nearly R7000plus with all the repairs. The representative from Defy at Kloppers was very helpfull and phone his manager after I spoke to him and show him all the photo, Defy manager only respond was it is already 6 month, Defy and Kloppers will loose too much. My question is what about my lost. Know they claim I purchases the wrong product. I am using a KIC tumeldryer the some sizes and no problems, nearly 2 years. My advice please do not purchases a Defy Tumeldryer. I wish I could have attached the photo's of what the machine look from the inside. To my knowledge this machine has a manufacturing fault, that is why is break so easily.