IT
Itumeleng T
1 reviews | Active since Aug 2022
07 Feb 2023, 13:41
Poor exchange and return service
Hifi Corp online sold me a malfunctioning Defy twin tub washing machine. When i asked for a refund or replacement they directed me to Defy to issue an exchange . I have been calling and following up with Defy and Hifi Corp, it's been a month now and i haven't heard feedback or response from either party.
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Defy Appliances's replyOfficial
09 Feb 2023, 11:54Good Day, Itumeleng.
We apologize for the inconvenience and delays experienced.
We want to confirm that we have received your query and all the relevant details you provided.
Our agent should be in touch to assist and resolve the above.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za
#DefySA #ArtofLiving
We apologize for the inconvenience and delays experienced.
We want to confirm that we have received your query and all the relevant details you provided.
Our agent should be in touch to assist and resolve the above.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za
#DefySA #ArtofLiving
Defy Appliances's reply09 Feb 2023, 11:54
Official
Good Day, Itumeleng.
We apologize for the inconvenience and delays experienced.
We want to confirm that we have received your query and all the relevant details you provided.
Our agent should be in touch to assist and resolve the above.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za
#DefySA #ArtofLiving
We apologize for the inconvenience and delays experienced.
We want to confirm that we have received your query and all the relevant details you provided.
Our agent should be in touch to assist and resolve the above.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za
#DefySA #ArtofLiving