1 reviews | Active since Mar 2015
Poor customer service (Warranty claim)
<p>My fridge has been giving me problems since I bought it almost 2 years ago and the service center keeps telling me there is nothing they can do after complaining twice about it (new Jobcard#705406), It is still under warrenty until July but no one can help me. I am experiencing problems after problems with this unit with it over freezing at first and now theres a loud noise coming from it and the technician told me it is normal and that it is the gases but I checked other exact models and found they do not produce the same noise, I'm not sure if Defy is waiting for my warrenty to run out and then be able to charge me for finally fixing it properly. My advice to anyone reading this is YOU CANNOT RELY ON DEFY as their tag line says, rather buy a Samsung or LG like normal people do and save yourself the headache.</p>
