Poor customer service - PLEASE RESPOND DEFY

<p><br />We are having shocking service from Defy - our fridge and freezer double door (2 months old) is malfunctioning and we were promised a serviceman to come to us yesterday...<br />Name: Bryan Silke, address: 29 Dunrobin street, SYdenham, contact number - ********** or Rachel Silke - ********** </p>