YM
Yolanda M
1 reviews | Active since Aug 2026
31 Aug 2026, 11:33
Poor customer service!
I have a defective oven, I logged a complaint on the 20th of July 2026, I got a response from a Lerato on the 23rd of July 2026 claiming that she will escalate to the relevant service manager, to date I have followed up 3 times with no response from the Defy team.
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Defy Appliances's replyOfficial
31 Aug 2026, 12:15Good day Yolanda Marshall,
We apologise for the inconvenience.
The service team will be in touch.
Warm regards,
Defy Customer Care
We apologise for the inconvenience.
The service team will be in touch.
Warm regards,
Defy Customer Care
Defy Appliances's reply31 Aug 2026, 12:15
Official
Good day Yolanda Marshall,
We apologise for the inconvenience.
The service team will be in touch.
Warm regards,
Defy Customer Care
We apologise for the inconvenience.
The service team will be in touch.
Warm regards,
Defy Customer Care