SC
Steven C
1 reviews | Active since Apr 2015
25 Aug 2020, 17:23
Poor backup service by Defy SA
My freezer stopped working. Reported it on their website on Monday. Now Tuesday afternoon I'm still waiting for a respons. In the meantime my food is defrosting. Spend a lot of time on the phone to speak to someone to assist me but no one ever answers.
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Defy Appliances's replyOfficial
25 Aug 2020, 21:51Hi Steven,
Thank you for getting in touch and we'd like to apologise for the delay in response from our Service Team. I have your contact details and I'll escalate this to a Service Manager in the Western Cape for you.
Kind regards,
Defy Marketing Team
Thank you for getting in touch and we'd like to apologise for the delay in response from our Service Team. I have your contact details and I'll escalate this to a Service Manager in the Western Cape for you.
Kind regards,
Defy Marketing Team
Defy Appliances's reply25 Aug 2020, 21:51
Official
Hi Steven,
Thank you for getting in touch and we'd like to apologise for the delay in response from our Service Team. I have your contact details and I'll escalate this to a Service Manager in the Western Cape for you.
Kind regards,
Defy Marketing Team
Thank you for getting in touch and we'd like to apologise for the delay in response from our Service Team. I have your contact details and I'll escalate this to a Service Manager in the Western Cape for you.
Kind regards,
Defy Marketing Team