MS
Marlene S

1 reviews | Active since Aug 2016

22 Aug 2016, 06:52

Poor after service from defy

<p>On 23 March I bought a top loader from Hi Fi Corp at N1 City, Cape Town. On 23 May the machine did not want to switch on. We contacted Bradley Cooper at Hi Fi Corp who promised to send out a defy technician to come and look at the machine. 5 emails later and no reply from Bradley I contacted Defy in Montague Gardens and spoke to some one named Cisro who asked for some details then he could help me. When I tried to contact him with the details I could not get through on the number he gave or through their switchboard. I also left 4 messages to contact me - no reply. I then decided to go through their website to log a complaint. I recieved and email from Rox-Ann Govender as a preply to my complaint to say it was logged on August. I emailed her again on 15 August. I have still not received any reply to phone calls or emails.</p>

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