KV
Kevin V
1 reviews | Active since Mar 2009
15 Jun 2022, 15:39
Poor after sales repair service
Hi have logged a request for my refrigerator that is faulty on 24/05/2022 After several messages I have had no response
Helpful (0)
Replies (3)0
Replies (3)
Defy Appliances's replyOfficial
15 Jun 2022, 15:53Good Day, Kevin.
Please accept our sincerest apologies for the inconvenience.
For us to be able to assist further, can you please kindly provide the below information:
Previous Job number (if supp****)
Product Model
Region/City
Store Purchased From
Date of Purchase
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za
Please accept our sincerest apologies for the inconvenience.
For us to be able to assist further, can you please kindly provide the below information:
Previous Job number (if supp****)
Product Model
Region/City
Store Purchased From
Date of Purchase
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za
Defy Appliances's reply15 Jun 2022, 15:53
Official
Good Day, Kevin.
Please accept our sincerest apologies for the inconvenience.
For us to be able to assist further, can you please kindly provide the below information:
Previous Job number (if supp****)
Product Model
Region/City
Store Purchased From
Date of Purchase
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za
Please accept our sincerest apologies for the inconvenience.
For us to be able to assist further, can you please kindly provide the below information:
Previous Job number (if supp****)
Product Model
Region/City
Store Purchased From
Date of Purchase
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za
KV
Kevin V's updateReviewer Update
15 Jun 2022, 16:11Product Model: DEFY F790 555L SXS FRDG/FRZR W-WTR DISP
Region/City: Johannesburg, Alberton
Store Purchased From: Makro Alberton
Date of Purchase: 07/06/2019
This is the second time the fridge is giving issues
Region/City: Johannesburg, Alberton
Store Purchased From: Makro Alberton
Date of Purchase: 07/06/2019
This is the second time the fridge is giving issues
KV
Kevin V's update15 Jun 2022, 16:11
Reviewer Update
Product Model: DEFY F790 555L SXS FRDG/FRZR W-WTR DISP
Region/City: Johannesburg, Alberton
Store Purchased From: Makro Alberton
Date of Purchase: 07/06/2019
This is the second time the fridge is giving issues
Region/City: Johannesburg, Alberton
Store Purchased From: Makro Alberton
Date of Purchase: 07/06/2019
This is the second time the fridge is giving issues
Defy Appliances's replyOfficial
15 Jun 2022, 22:12Thanks for the above, Kevin.
We will forward the details to our service team and revert to you as soon as possible.
We wish you a lovely evening ahead.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za
We will forward the details to our service team and revert to you as soon as possible.
We wish you a lovely evening ahead.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za
Defy Appliances's reply15 Jun 2022, 22:12
Official
Thanks for the above, Kevin.
We will forward the details to our service team and revert to you as soon as possible.
We wish you a lovely evening ahead.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za
We will forward the details to our service team and revert to you as soon as possible.
We wish you a lovely evening ahead.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za