NvdB
Nick van der Berg

1 reviews | Active since Jun 2014

07 Sept 2020, 12:59

poor after sale service from Defy

Order a spare two weeks ago. Phoned them and said that they will phone me back in 5 minutes. Phoned them and can't get hold off them. I do gas installation. Rather save and buy AEG, Samsung, Whirlpool or Elba. Very good after sales service from that people and very reliable products

0
Replies (1)
Defy Appliances
Defy Appliances's reply07 Sept 2020, 13:40
Official
Hello Nick, 

Thank you for getting in touch with us and we'd like to apologise for the delay you've experienced. Did you order your spare online via the Defy website or directly through the Cape Town branch?

Kind regards, 
Defy Marketing