EvdB
Elzaane van der Berg

1 reviews | Active since Feb 2016

22 Aug 2023, 20:31

Piece of **** Tumble dryer

I think this is the biggest piece of **** i have bought in a long time for a trusted brand like Defy this is a disgrace

We have bought a Defy Tumble dryer on the 01/05 used it exactly as per manufacture specs stopped working , tech comes out says it is because of overloading which we did not do , belt was ripped.

2hours after he left the tumble dryer started to trip our mains

Tech comes out again says it is our house power

2days later and it is again heating up but not turning

Its winter and raining, I wouldn’t have bought it if i did not need it . This is beyond ridiculous

0
Replies (2)
Defy Appliances
Defy Appliances's reply23 Aug 2023, 09:21
Official
Good day Elzaane,

We apologize for the inconvenience you may have experienced. 

We want to assure you that our customer service team received your query and details. 

We understand the importance of your request. We will do our best to address it promptly. 

Please do not hesitate to contact us if you have further questions or concerns.

Warm Regards,

Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za

EvdB
Elzaane van der Berg's update25 Aug 2023, 19:13
Reviewer Update
Can someone please contact us to get this thing fixed

Contact my husband
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