TL
Tanya L
1 reviews | Active since Apr 2018
18 Jun 2021, 15:26
Pathetic Service Defy
My mom has been waiting for going on 3 weeks for defy to come and fix her stove. A manager wont even take my call and Matabo id now onky asking me what model is the stove after the technician was there 3 weeks ago. Never in my kife have i had such bad service and I live in South AFrica. This is my moms way of making extra money as she is a pensioner are they going to help her financially this month. Pathetic
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Defy Appliances's replyOfficial
18 Jun 2021, 15:35Hello Tanya.
Firstly, we would like to apologise for the experience you had and promise to do my best for your query to be resolved. Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
Firstly, we would like to apologise for the experience you had and promise to do my best for your query to be resolved. Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
Defy Appliances's reply18 Jun 2021, 15:35
Official
Hello Tanya.
Firstly, we would like to apologise for the experience you had and promise to do my best for your query to be resolved. Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
Firstly, we would like to apologise for the experience you had and promise to do my best for your query to be resolved. Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team