Pathetic service

<p>I bought a Defy double door fridge at Makro Cape Gate in January 2016, but when I finally unpacked it found that my door was not ligning up, I phoned Makro which logged it with DEFY.</p> <p>The first time the technician never came out, i phone Makro againwho logged it again. The technician eventually came out and told my wife the floor is not level. I again phoned makro to get the technician out to show him if I put a level on the top of fridge that the bubble is dead centre. He came out, I showed him, signed his documents and off he went and again silence from Defy. I phoned a couple of times to the call centre in M/Gardens, each time been told I need to speak to a Simone or someone, but never gets her and each time leaves a message, but needless to say she never phones bac**** Ref ***. </p>