Pathetic Service

Logged a call for repairs on a oven(via their site) still under warranty and still no response from Defy. Trying to get through to someone via phone is impossible.

They sent a response promising that someone will be in contact... Wha ha ha! Since then... Crickets....

Been through the whole story so many times that I do not even car to repeat the story here.

Just really pathetic from them.

Since we bought the oven it has been non stop issues trying to get it properly. Even a replacement oven is giving problems.

Please can someone get back to me as I am fed up waiting on a phone line wasting my airtime and time.