1 reviews | Active since Mar 2017
Of No Service to a mere client
<p> </p> <p> </p> <p>We bought a 6 plate gas/electric stove at Game stores Kenilworth in Dec 2016 and less than a month later the oven timer switch blew. We contacted Game and Yazeed promised that he would get a Defy tech to come and fix our stove , while waiting for new stock to replace the faulty one. After numerous calls and even visits to the store, we were told that Defy is <strong>not willing</strong> to fix the switch, we have to wait for the new one. <strong>This was a month after logging our complaint.</strong></p> <p>We were also told that a new Area Manager, named DEON would be coming to their store on the Monday and the issue would be taken up with him. To date I have not had a single call back from either Yazeed at Game, or this wonderful new rep Deon.</p> <p>It is today the 3rd of March, and guess what, we're still doing the running after, and still getting <strong>NO SERVICE</strong>. We have used our 2 month old oven exactly twice, and for inconvenience get offered a paltry R300 voucher to keep us happy and quiet</p> <p> </p> <p>I AM NOT HAPPY</p> <p>Please tell me how and when you plan to fix my opinion </p>
