1 reviews | Active since Aug 2009
Not happy at all...
I log a call 23/10/2017 with Defy to assist with repairs to my fridge and the technician (Mohammed) came out 26/10/2017 and find the fault. He promised to order the part and will get back to us within 10 days. I called him after 10 days then he said 15 days. Until to date he never got back to me nor a consultant. This is very poor service, I am not happy at all.
Hello Sonia,
Thank you for taking the time to provide this review, we appreciate your feedback and we'd like to apologise for the inconvenience you've experienced. We'd like to have this resolved as soon as possible, a member of our Team will be in touch via a telephone call or email soon.
Kind regards,
Defy Brand Team
Hello Sonia,
Thank you for taking the time to provide this review, we appreciate your feedback and we'd like to apologise for the inconvenience you've experienced. We'd like to have this resolved as soon as possible, a member of our Team will be in touch via a telephone call or email soon.
Kind regards,
Defy Brand Team