JS
Justin S

1 reviews | Active since Aug 2022

14 Feb 2023, 15:07

No spares!

Beware! Defy does not stock or supply spares, even for appliances currently being sold (ACP09H2 portable aircon, in this case).

So if anything breaks, be ready to throw them away.

0
Replies (3)
Defy Appliances
Defy Appliances's reply14 Feb 2023, 15:30
Official
Thanks for bringing the above to our attention, Justin.
We do apologize for the inconvenience.

Can you please advise on the spare required?
We will follow up with our National Spares Team for further inquiry.

Warm Regards,

Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za

#DefySA #ArtofLiving
JS
Justin S's update14 Feb 2023, 15:35
Reviewer Update
It is the top squirrel cage fan. From the quote:

Part No: ******JA01-A , Description: 121 ON VIEW

It has been on order since December 2021.
Defy Appliances
Defy Appliances's reply21 Feb 2023, 14:24
Official
Good Day, Justin.
Can you please kindly send through a photo to us on WhatsApp ***)  of the part for our Spares Team to confirm.

The agent has been made aware that you would be reaching out.

Warm Regards,

Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za

#DefySA #ArtofLiving